Easiyo, now that’s customer service.

Easiyo yogurt sachets

A while ago my friends bought me an Easiyo yogurt maker. Needless to say I love it – the made-from-scratch feeling, and I love that it’s so healthy with no added artificial or preservative anything, and it’s taste is creamy, smooth deliciousness.

And now I love it even more. Why?

The thing is that the results of my yogurt have been inconsistent at times – sometimes it doesn’t set properly. But that all changed when I emailed the friendly folks @Easiyo with my issue and asked if they could help me out with some troubleshooting. Within 2 days a nice person had emailed me back with lots of helpful tips, that I’ve tried and so far so good 🙂 And, the best part is that she asked for my postal address so that they can ship out replacement product…from New Zealand…to Dubai.

That’s wowing the customer.